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Specified Commercial Transactions Act Disclosure
Last updated: June 20, 2026
This page provides the information required under Japan's Act on Specified Commercial Transactions (特定商取引法) for services offered by MBKY.
Seller information
- Seller
- G.K. MBKY (合同会社MBKY)
- Representative
- AO XIANG
- Address
- 〒221-0056, 8F Quadfolio, 5-14 Kinko-cho, Kanagawa-ku, Yokohama, Kanagawa, Japan
- Contact
- Email: support@mbky.co (phone available upon request)
Pricing and payment
- Sales price
- Fees are quoted individually after an initial consultation. Prices vary depending on the type of engagement (e.g., 1:1 coaching, pair coaching, team facilitation), scope, and duration. The final fee is confirmed in writing before services begin. This website does not process payments or display fixed package checkout.
- Additional charges
- Any costs beyond the agreed service fee — such as travel, materials, or third-party venue fees — will be stated in the quote when applicable. Consumption tax (消費税) is included in quoted prices unless otherwise stated.
- Payment methods
- Cash and bank transfer. Online card payment (credit and debit cards) will be supported on this website in the future. In-person card payments are not accepted. Availability is confirmed for each engagement.
- Payment timing
- As agreed in the individual engagement or invoice, typically before the first scheduled session unless otherwise stated in writing.
Service delivery
- Provision of services
- Coaching sessions, facilitation, and workshops are scheduled by mutual agreement after an engagement is confirmed. Sessions are generally delivered online or at an agreed location.
- Application process
- Submitting the website contact form constitutes an inquiry only and does not create a binding contract. An engagement begins once both parties agree to terms and any required payment conditions are met.
Cancellation and refunds
Cancellation, rescheduling, and refund terms are described in our Cancellation Policy. To request a change, contact your coach or facilitator using the contact information provided in or with your contract or booking confirmation. Specific terms may also be stated in your individual engagement agreement or invoice.
